Water and Wastewater

Wheatland County operates portable water plants at Speargrass/Carseland, Gleichen, and Rosebud. The county also operates sewage treatment facilities at Carseland, Gleichen, Cluny, and Rosebud. If you live in one of these communities, your water and sewer services are, therefore, provided by Wheatland County, and you have an account with the County. Wheatland County is not involved with the operations in neighboring towns and villages.

Any questions regarding billing and account information can be directed to the utilities clerk at 403-361-2018.

Are you moving into or out of a hamlet?

Moving in

You will need to set up an account so that Wheatland County can provide you with water and sewer services (note that in Cluny, water is provided by individual wells, and the County provides sewer services only). To do this, be sure you know both your mailing address and service address (house #, street name/number). 

Moving Out

Let us know if you are moving out so we can cancel your utilities. Be sure you know both your mailing address and service address (house #, street name/number).

Water Efficiency Rebate Program

Since 2015, Wheatland County has offered a water rebate for residential homeowners who replace water fixtures with more efficient models. Ratepayers are eligible for up to $60 per fixture, to a maximum of $180 per household, for replacing old fixtures with: certified high-efficiency, low-flow toilets; certified low-flow faucets and shower heads; and Energy Star certified washing machines.

Payment Methods

Check your Account Number

The account number is linked to the property – not the owner. Especially when paying through the bank, confirm the account number you have registered with your bank matches your most recent bill before making payment via branch, ATM, online or telephone banking. If you misapply a payment to your old property or to an invalid account number, notify our office immediately. Incorrectly applied payments may result in a late payment penalty if the balance remains unpaid past the due date. Wheatland County is not responsible for errors and/or omissions. 

Own more than one property?

Owners of multiple properties need to register and make payment to each account number separately. If you’ve recently sold a property, you may want to remove the account from your bill payment profile to ensure you do not accidentally use it.

  • Payments are accepted between 8 a.m. – 4:30 p.m., Monday through Friday.
  • Pay by cash, cheque, money order, or debit. Credit card payments are not accepted.
  • When using debit, be aware of your daily withdrawal limit.
  • Cheques or money orders (do not leave cash) can be left in the overnight deposit box located left of the main doors of the Administration Office.

Wheatland County also has an autopay option available that debits your bank account on the due date noted on your bill.

Please fill out the online autopay application form or contact our office for more information.

Payments can be made through most financial institutions. It is important to know your bank’s policies regarding the effective date of payment to avoid a late payment penalty.

With your Bank – in Person, by Phone, Online or ATM

Register payee/bill account number(s) and make a payment

  • Register payee. Select and add “Wheatland County – Utilities” (or the closest version of) as a payee from your bank’s payee list.
  • Register the three to six digit account number (do not include the decimal point) shown on your bill as your account number.
  • If you have more than one property, register and make payment to each account number separately.
  • When paying in-person, have your bill with you and have the bank staff confirm/ register your account number(s) as your bill account number(s).
  • If you pay by ATM, pre-register your account number(s) associated with the payee “Wheatland County – Utilities”.
  • Allow adequate processing time (typically 3-5 business days) prior to the due date.

Reduce the risk of late payment penalties. Drop off, mail, or courier your cheque, post-dated on or before the due date.

Ensure your cheque or money order is made payable to “Wheatland County”, signed, dated, and completed accurately as Wheatland County is not responsible for errors and/or omissions.

Enclose the remittance portion of your notice(s) and write the account number(s) on your cheque or money order. If you have multiple properties, you can pay for multiple utility bills using a single cheque or money order.

  • Send cheque or money order (do not send cash).
  • Wheatland County is not responsible for lost payments.
  • Payments received after the due date are subject to late payment penalties.
  • Mailed and couriered payments are accepted between 8 a.m. – 4:30 p.m., Monday through Friday at the Administration Office.

NEW – PaySimply.ca

PaySimply is an approved payment method for the Canada Revenue Agency. Please note, that the user pays a 2.5% convenience fee at the time of transaction. Please allow 3 business days for payment processing.

Taxes

Pay taxes online by Credit Card, Interac e-Transfer, and PayPal

Visit PaySimply, our secure third-party payment provider, to pay online by credit card (Visa, MC, Amex), e-Transfer and PayPal. Please allow 3 business days for processing.  A convenience fee will be applied to cover payment handling and processing charges.

Pay taxes in-person by Cash and Debit Card at Canada Post

Visit PaySimply, our secure third-party payment provider, to generate a QR code to take with you to Canada Post with your payment. Please allow 3 business days for processing once payment is made at Canada Post.  A convenience fee will be applied to cover payment handling and processing charges.

Utilities

Pay utilities online by Credit Card, Interac e-Transfer and PayPal

Visit PaySimply, our secure third-party payment provider, to pay online by credit card (Visa, MC, Amex), e-Transfer and PayPal. Please allow 3 business days for processing.  A convenience fee will be applied to cover payment handling and processing charges.

Pay utilities in-person by Cash and Debit Card at Canada Post

Visit PaySimply, our secure third-party payment provider, to generate a QR code to take with you to Canada Post with your payment. Please allow 3 business days for processing once payment is made at Canada Post.  A convenience fee will be applied to cover payment handling and processing charges.

Natural Gas and Electricity 

Wheatland County does not provide natural gas or electricity services. As residents of the County, you will need to set these up yourself, and you have a choice of providers. 

Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving water and energy utility related issues.

The website is an interactive resource that is helping consumers, especially vulnerable Albertans, make informed choices about their electricity and natural gas services.

The website is mobile and tablet responsive and has several innovative features, all of which are intended to provide a high-quality user/consumer experience:

  • An interactive Cost Comparison Tool to give consumers the delivered cost of energy;
  • Prominent and clear information about the services of the UCA’s Consumer Mediation Team;
  • Plain-language content that’s easy to understand; and
  • A searchable database that displays historical natural gas and electricity rates in a user-friendly format.
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Fire Ban Advisory

Wheatland County has declared a Fire Ban Advisory. Permit burning is prohibited and no new permits will be issued.

Learn More