In times of crisis it is important that residents have access to trusted, timely and accurate information to ensure their own safety and that of their family and loved ones. In response to this need, Wheatland County has chosen Voyent Alert! as the communication service provider for these kinds of events.

Voyent Alert! is a multi-purpose communication service used to send alerts to residents, businesses, and visitors during critical events like fires, water main breaks, or floods as well as for relevant day-to-day communications such as snow removal advisories, planned maintenance, water advisories, etc.

Registration for the service is FREE, simple and totally anonymous - all you need is a postal code!

Mobile App Users: Download and install the Voyent Alert! app from the Apple or Google Play app stores.

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Email or SMS Users: Register online to receive email or text-based alerts at  https://register.voyent-alert.com

If you need assistance with registering, watch this YouTube tutorial. 

 

If you wish to receive notifications and have access to a mobile device, home phone, or email, a friend or family number can set up an account for you. Or, someone can pin your location and monitor alerts on your behalf.

Personalized Communications: Voyent Alert! goes beyond the traditional text based offering by displaying a personalized map, critical information such as the distance and direction from an incident, time of intercept, and preferred evacuation routes from your tracked locations.

Two-way Communications: Administrators can survey users during incidents to receive critical feedback regarding their status and requirement for assistance. Ex. “Yes – I am evacuating” or “No – I need assistance”.

Track Multiple Locations: Voyent Alert! allows you to create and track multiple locations such as “Kids School” or “Mom’s House”. Any event or communication related to your tracked locations will be forwarded to you along your preferred communication channel. Users can place a pin anywhere – you’re not limited to tracking a building. Pin your forage land or crop land.

No Message Fatigue: The smart alerting capabilities ensure that you will only get notified when a communication is relevant to you or one of the locations you are tracking. The concise recipient selection process helps to ensure that a critical notification is not disregarded as unimportant or as spam.

Communications Your Way: Receive alerts over a wide variety of communication channels including mobile apps, text/SMS alerting, email or voice calling You can register for all or one of them.

Tiered Alert Boundaries: Alerts can be multi-leveled with each level containing varied instructions applicable to the locations within each tier. For a wildfire, the critical fire boundary could instruct users to “Evacuate Immediately”; the Evacuation boundary could say “Mandatory Evacuation, Leave now”; the stand-by zone could say “Prepare to Evacuate”; and the advisory zone could say “Monitor the Situation”.

Leaving is Easy: Both mobile applications and web-based accounts provide access to an unsubscribe feature accessed via the menu icon on the top right of the screen/page. If the service isn’t working out simply click on the “Unsubscribe” button and you won’t be hearing from us again.

No need to remember another username and password. Instead, the service uses a simple yet highly secure model called Two-Factor Authentication. When you wish to log into your web-based account, go to Voyent’s login page and enter your email or phone number. A 4-digit verification code will then be sent to your email or phone. Once you receive it, enter the code and you will be successfully logged in.

 

Registration is anonymous, and no information volunteered or derived is shared or used for marketing or data harvesting purposes. Locational information from your tracked locations is only used to determine its proximity to an alert event and to provide critical context within the communications (such as distance and direction).

 

For more information you can check out the FAQ and the Voyent Alert Privacy Policy.

Federal and provincial alerts provide general warnings to notify all users in their regions. Below is a listing of additional apps and websites to monitor in case of an emergency:

Wheatland County does not encourage distracted driving. Drivers must obey all traffic laws.

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